Printronix On-Site Repair Services
National On-Site Printronix maintenance is provided by Liberty Systems for the complete line of Printronix impact printers, laser and thermal.
Printronix National On-Site repair is provided by Liberty Systems by factory-trained technicians. We represent the nation's largest independent printer service organization, providing expertise in printer technologies that is unsurpassed.
Please call 1-800-585-9030 or send us an email for more information.
| + Online RMA and Reporting Via Liberty Website | + Up To 4-Hour Response |
| + Reasonable Rates | + National Coverage |
| + OEM Parts | + Quality Workmanship By Factory-Trained Technicians |
Standard coverage includes:
Your Hardware agreement provides the following standard features:
Diagnosis,
Repair & Parts
Your service provider will diagnose the hardware problem, correct it, and return
the system to operational status. All necessary parts and materials
will be provided.
Support Escalation Plan
Your program will include an escalation plan of action to be followed
in the event of a complex failure.
Liberty's Printronix Repair Options
Hourly
On-Site Time & Material Repair
Once you are established as a client, we will have
a technician standing by waiting for your call. The Time & Material
program guarantees you'll talk to a technician within 60 minutes
and he'll be on-site at your office historically within one business
day.
Annual On-Site Repair Contract
We'll keep your Printronix printers operational
with technicians, parts and all the resources necessary to respond
quickly. Similar to an insurance policy we will be standing by to
keep your equipment running smoothly. Don't
wait until there is a problem, be prepared now with an agreement
that includes all parts and labor. Looking for a technician when
you have a problem is not the smartest thing to do when your running
a business and downtime is expensive. Liberty Systems offers nationwide
service to
remote locations throughout North America.
On-site service response is available as follows:
- 4-hour
- 8-hour
- Next Business Day
Up
to 7x24 With 4-Hour Response
For
more demanding environments and business-critical systems, you may
choose to upgrade your coverage to include 4-hour response time.
Extending your coverage to 7 days per week, 24 hours per day, including
locally observed holidays is also an option. Our local hardware
service
is designed to give you the level of you need to maintain
your operations and achieve your business goals. For more information
on the nationwide Liberty Systems'
& Support Offerings, including our Field Hardware Maintenance,
please contact us at 1-800-585-9030 or email us at service@liberty-sys.com.
